Logging in: codes, links, and what to do when the email does not arrive

Lome has no passwords

You log in with a one-time code (or link) that we email or text to you each time.

1. Go to grow.withlome.com and click Log in.
2. Enter the email address (or phone number) on your account.
3. Open the email "Your Lome Login" and type the 6-digit code, or click the link.

There is nothing to change or reset — just request a new code whenever you log in.

The link or code expired

Codes are valid for 4 hours and can be used once. Go back to the login page and request a new one. Always use the most recent email; older codes stop working as soon as a new one is sent.

The email never arrives

1. Check spam or junk for mail from support@withlome.com.
2. Make sure you typed the same address that is on the account. A different spelling creates a brand-new, empty account instead.
3. Try the phone option if there is a phone number on your account.
4. If codes have never arrived for weeks or months, and invitations from other Lome hosts do not arrive either, your address may have been placed on our email provider's blocked list after an earlier bounce. Email support@withlome.com from any other address, tell us the blocked address, and we will clear it the same day.

Log out

Click your avatar or name in the top right and choose Log out. On a shared device, also close the browser.

If a page seems stuck, or you are signed in as the wrong person, go straight to grow.withlome.com/logout — that clears the session immediately.