Disable Event Follow Up Message
By default, respondents on your sign up form will receive a message from Lome that reads "How was your...[event name]?"
To turn off the follow-up email follow these steps:
- When viewing your form click/tap the "Edit"
- Click tap "Settings"
- Scroll to Notifications section of settings
- Locate "Disable Event Follow Up" and toggle this setting on
Detailed Step-by-Step Instructions
Here's a more detailed walkthrough with visual guidance to help you find and disable the event follow-up setting:
Step 1: Access Your Form Settings
Navigate to your event form and look for the "Edit" button, typically located in the top right corner of your form view.
Step 2: Open Settings Menu
Once in edit mode, you'll see several tabs or options at the top of your screen. Click or tap on "Settings" to access your form configuration options.
Step 3: Navigate to Notifications
In the Settings area, scroll down until you see the "Notifications" section. This section controls all email communications related to your event form.
Step 4: Toggle the Follow-Up Setting
Within the Notifications section, look for the option labeled "Disable Event Follow Up." The toggle switch will be either on (blue/green) or off (gray). Click the toggle to turn it on, which will disable the follow-up emails.
Note: When this setting is enabled (toggled on), your event attendees will no longer receive the automatic "How was your [event name]?" follow-up email after your event concludes.
Step 5: Save Your Changes
Don't forget to save your settings changes before leaving the form editor to ensure your preference is applied.