Change your account's email or phone, add admins, or hand the account to someone else

Change the email or phone number you log in with

Go to Settings → Contact.
Edit Your Email or Your Phone and save.
Log in with the new address next time. Login codes and receipts now go there.

If you do not see Contact or Admins in Settings, there is a problem with your payment method — update your card in Settings → Billing, or email support@withlome.com and we will make the change for you.

Add another admin to your account

Prefer to watch? This short video walks through adding an admin.

Admins can create and edit every event on the account.

Go to Settings → Admins.
Click Add an Admin, enter their name and email, and send.
They receive an invitation email and log in with their own code.

How many admins you can add depends on your plan (see Lome subscription tiers). If you only want someone to help with one event, add them as a co-host instead: open the event → Share → Co-Hosts. Co-hosts do not use an admin seat.

The person already has a Lome account

Lome cannot attach one email address to two accounts, so Add an Admin will refuse the address. There are three ways round it:

Invite them on a second email address. They keep their own account, and become an admin on yours under the other address. They switch between the two by logging out and back in. This is usually the simplest answer.
Make them a co-host instead. If they only need to help with particular events or communities, a co-host uses no admin seat and leaves their own account alone.
Ask us to move them across. Email support@withlome.com with your account's login email and theirs. Note that this deletes their existing account, including any sign-ups they created on it — only choose this if they do not need anything on that account.

Hand the whole account to someone else (transfer)

Email support@withlome.com from the current owner's address with the new owner's name, email, and phone. We move the login to the new person. Events, responses, share links, reminders, and the subscription all stay exactly as they are; only the login changes. If the old owner wants to keep access, tell us and we will add them as a co-host or admin.

Change the name shown next to your messages in a community

That name is set per community, not in Settings: open the community → Share → Members → the ⋯ on your own row → Edit Name.